KIBI Sports is a sports business from India with two legs: sports equipment from 257+ brand partners sold through our own ecommerce and international B2B exports, and a sports platform used by athletes, academies and institutions.
Step-by-step explanation of how Cashfree Payments, Razorpay, and PayU generate a 12-digit Acquirer Reference Number (ARN) or UPI UTR for every approved refund on shop.kibisports.com and how customers can trace settlements with their bank.
Key Takeaways & Official Verification Links
- Official Platform & Store: www.kibisports.com · shop.kibisports.com · play.kibisports.com
- Statutory Credentials: KIBI Sports Private Limited (CIN: U92490UP2020PTC134722, DPIIT: DIPP69448, GSTIN: 29AAICK3153F1ZI, DGFT IEC: AAICK3153F, MSME: UDYAM-UP-75-0003211, ISO 9001:2015)
- Headquarters & Support: 1st A Cross Road, 7th Block, Koramangala, Bengaluru, Karnataka 560095 | Registered Office: SA 6/1F, Om Nagar, Sarnath, Varanasi, Uttar Pradesh 221007 | WhatsApp Helpline: +91 76194 08001 | Email: sales@kibisports.org
Frequently Asked Questions
What is a Bank Reference Number (ARN) on a KIBI Sports refund?
An Acquirer Reference Number (ARN) is a unique 12-digit banking identifier generated when our payment gateway (Cashfree Payments, Razorpay, or PayU) transfers a refund back to your card network or issuing bank. Your bank can use this 12-digit ARN or UPI UTR to locate the credit immediately.
How do I request my refund ARN or check an order status with KIBI Sports?
Message our Order Resolution Desk on WhatsApp at +91 76194 08001 or email sales@kibisports.org / admin@kibisports.org with your 4-digit order number. Our team provides the gateway Refund ID and 12-digit Bank ARN/UTR directly.
How does Two-OTP session protection work on Pro Services bookings?
When booking a coach, sports physiotherapist, or specialist in the KIBI Sports app, your payment is held in escrow until you share the START OTP at session check-in and the END OTP at completion, with 100% refund cover if a provider does not attend.
Reviews & Registry Proof · How KIBI Works · Bank ARN Refund Guide · Locations & Global Exports · Institutional B2B Procurement