Keep Tabs on Your Sports Gear
Thank you for shopping with KIBI Sports Pvt. Ltd. We know you are excited to receive your 100% genuine sports equipment and apparel. Here is everything you need to know about tracking your shipment.
Processing & Delivery Timelines
- Order Processing: All orders are securely packed and dispatched from our Lucknow HQ within 24-48 business hours.
- Metro Cities: Delivery typically takes 2-3 business days after dispatch.
- Rest of India: Delivery takes 4-7 business days depending on your location.
- Shipping Cost: Enjoy free shipping pan-India on all orders over Rs 999!
How to Track Your Order
Once your order leaves our warehouse, you can track its journey in the following ways:
- Via Email & SMS: As soon as your order is dispatched, we will send you a shipping confirmation email and SMS containing your tracking link and courier details. Simply click the link for real-time updates.
- Via Your Account: Log in to your account at shop.kibisports.com, navigate to 'My Orders', and click on your current order to view its live tracking status.
- Via WhatsApp: Send a quick message with your Order ID to our WhatsApp support line, and we will fetch the latest tracking details for you.
Need Help with Your Delivery?
If your order is delayed, or if you have any questions about your shipment, our customer support team is ready to assist you. Please keep your Order ID handy.
- WhatsApp: +91 7002552662
- Email: support@kibisports.org